Bulk supplying Wholesale of all types of Computer, Mobile, Cameras related Storage Devices.

Customer Service

Shipping & Delivery
Storage-Devices.com keeps you as the priority we make sure that your ordered products reach efficiently to you, without damage and ontime. Once you have ordered, you can really kick back and relax as all your products are shipped directly to your doorstep, hassle free.

Once you have completed a successful online transaction, your order is processed at the earliest. In case of offline transaction (such as Cash on Delivery or Bank Transfers) your order is processed after you've attended the verification call from our customer support. If you are making payments via Cheque/ Demand Draft, payments are verified before processing your order.

After the order processing is completed, your products are dispatched within 3-4 working days, the status for which and the intermediate steps will be constantly updated via emails and text messages, using information provided by you during completion of your order. You can also check the status of your order through courier website.

We have collaborated with industry best logistics to deliver your order accurately, in good condition, and always on time.

Note: All successfully processed orders are assigned AWB (Air Way Bill) number of the partnered logistic vendor.
You can click on the following courier link and paste your AWB no to track your Order:

Blue dart Courier
bluedart.com                                               
First Flight Courier
firstflight.net                                                     
Express Courier
www.expressit.in    
AFL Courier
www.afl.co.in
Quantium Post
www.quantiumsolutions.com    
Indian Post
www.indiapost.gov.in
Gati
www.gati.com    
Aramex
www.aramex.com

Note:

  • In some circumstances, it may take longer to receive the shipment depending on your location and accessibility.
  • In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
  • In case of re-shipping, shipping charges will be levied.
Privacy & Security
We take our responsibility to protect the privacy and confidentiality of your information, including personal information, very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access and use, alteration and destruction. We hold our employees accountable for complying with relevant policies, procedures, rules and regulations concerning the privacy and confidentiality of information.

We endeavor to collect, use and maintain client information only for appropriate purposes.

  • The types of personal information we may collect from you when you visit or use our online services include your name, email address, mailing address, telephone number(s), account numbers, limited location information, user name and password. We may also collect payment card information, social security numbers, driver’s license numbers (or comparable) when you provide such information while using our online services and where we believe it is reasonably required for ordinary business purposes.
  • In addition to the personal information described above, we may collect certain information about your use of our online services. For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, and the site you visit next. As explained in more detail in our Cookies Policy, we or our third-party partners may use cookies to collect and store this and other information about your visit to, or use of, our online services. We may later associate the usage and other information we collect online with personal information about you, as permitted or required by law.
  • We may also collect information about you from additional online and offline sources including commercially available third-party sources, such as credit reporting agencies. We may combine this information with the personal and other information we have collected about you under this Online Privacy Policy.
  • We may use the information we collect from you to help us deliver our online services; to administer, evaluate and improve our business (including developing new products and services, improving existing products and services, performing data analytics, and performing accounting, auditing and other internal functions); manage our risks; market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations and our policies. We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual clients) for various business purposes, where permissible under applicable laws and regulations.
Returns & Replacements
Storage-Devices.com accepts return as per the following policy

  • Only defective/damaged products will be accepted for returns/refunds.
  • Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
  • Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.
  • Storage-Devices.com retains the rights to examine whether the product returned is defective/damaged and based on the verification we will either reship/replace the product to the customer.
  • In case product is defective or damaged then the our team will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
  • In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.
  • Customer will have to bear the shipment charges for the replaced/reshipped product.
  • If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.
  • Customer needs to inform us within 24 hrs of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.
Ordering
Storage Devices purchased from Storage-Devices.com will be shipped for delivery locally, nationally and internationally. If any Duties, Taxes arise they will be borne by the Customer. We at Storage-Devices.com ship  locally, nationally and internationally We are shipping worldwide delivering to over 140 countries.

All products are subject to availability. In the event that we are out of stock, you will be notified by the next business day. We reserve the right to limit the quantity of products we supply; to supply only part of an order; or to divide an order into multiple shipments to expedite delivery. We also reserve the right to change the terms or duration of any special offers or sales promotions.

Cancellation & Refund Policy
  • Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.

  • In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Zahuu may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases we will refund the charged amount to the customer (only for which the payment is already received).

  • Customer may cancel his order before the product is shipped. 

For Online Refunds

  • In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount will be refunded to the customer Card Account.

  • Refund will be done within 2 working days from the date of request of refund.

  • For online refund the transaction might take 3-5 working days to reflect into your account.

For Offline Refunds

  • In case the payment mode of the refunded order is offline (COD/Cheque/DD/any other offline payment mode) the mode of refund will be through Cheque.

  • Refund will be done within 2 working days from the date of request of refund.

  • Refund cheques will be sent to the billing address of the refunded order.

Viewing Orders
It's easy to check the status of your order! Just visit online My Account and sign in with your User ID and password to get a summary of any orders placed online. You'll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped.
Updating Account Information
To change your account information, click on “my account” next to the Welcome tab at the top of the page. Once you enter your login information you will be brought to your account page, which has a sidebar menu to the left of the screen under the heading “MY ACCOUNT”.

  • To change the way your name appears or your email address, click on the tab in the sidebar menu that says “Account Information”.

  • To change your billing or shipping address click on the tab in the sidebar menu that says “Address Book”. This will bring you to your address page, where you will have the options to click on “Edit Address”, “Delete Address”, or “Add Address”.

  • To subscribe or unsubscribe to the our newsletter, click on the tab in the sidebar menu that says “Newsletter Subscriptions”, where you will have the option to subscribe, or click the box which says unsubscribe.